Grona
E-commerce / DTC

+40% conversion lift

How heatmap analysis and six targeted changes took MouthShield from 4.69% to 6.6% conversion in 17 days.

MouthShield mouth guard product with logo and +40% conversion lift

+40%

Conversion lift

4.69%

Before

6.6%

After

17 days

Time to result

$0

Ad spend increase

None

Dev work required

The challenge

MouthShield is a single-product DTC brand selling a mouth guard for breathing issues. Partnered with King Edward First (SEO agency), they were converting at 4.69% but couldn't figure out what was stopping visitors from buying.

$3K-$10K/mo

Traditional CRO agency

$200+/mo

Enterprise tools + dev time

Product page with confused visitor and buried trust signals
AI analyzing competitor websites and heatmap data

What the AI found

Grona ran heatmap analysis on MouthShield's product page and analyzed competitor sites. Four issues surfaced.

  • Dead clicks on '20% off' image

    Mobile visitors kept tapping a product image with '20% off' on it, trying to apply a discount that was already in the price.

  • Buy Now button was a dead end

    The nav bar's 'Buy Now' CTA led back to the same page. The most prominent button was competing with Add to Cart.

  • Visitors leaving to 'How it Works'

    Users were clicking away from the product page to learn how the product worked. Critical info lived on a separate page.

  • Trust signals buried below the fold

    Reviews and free shipping were nowhere near the purchase decision point.

Five changes, one snippet

All implemented through chat. Deployed with a single JavaScript snippet.

  • '20% off' image with no clear pricingStruck-through original price + discounted price + percentage saved

  • Social proof buried far below Add to CartReviews and ratings moved directly above the Add to Cart button

  • Free shipping hidden in top bannerFree shipping badge right under the product name and price

  • 'How it Works' on a separate pageKey product info brought onto the PDP. Nav bar disabled.

  • 'Buy Now' nav button looping back to same pageRemoved the competing CTA. One path: Add to Cart.

Chat interface rewriting the CTA

From URL paste to winner in 17 days

Day 1-3

Research + heatmaps

AI analysis + dead-click identification.

Day 4-7

Create variations

Five changes, all through chat.

Day 8

Deploy test

One snippet. Auto traffic split.

Day 17

Winner found

+40% lift. Statistically significant.

4.69% to 6.6% conversion lift in 17 days

The results

Measured over 17 days. No additional ad spend.

-58%

Session depth

$0

Extra ad spend

17 days

To winner

King Edward FirstAgency Partner

Partnering to build and implement split tests for MouthShield has been a seamless and rewarding experience. Ali and Saad were super responsive, always went the extra mile, and were just genuinely kind throughout. We saw real, actionable results from the split tests they helped us run, and I wouldn't hesitate to work with them again. They're the kind of people you want on your side.

PL

Peter Lavelle

Co-director SEO, King Edward First

King Edward First added CRO as a service offering using Grona. No specialist needed.

Learn how agencies use Grona

Key takeaways

Heatmaps reveal what analytics can't.

The dead-click pattern on the '20% off' image would never show up in Google Analytics. Without visual data, this conversion killer stays invisible.

Your best CTA might be your worst enemy.

The 'Buy Now' button had the highest click rate on the page. It was also sending people nowhere. High engagement doesn't mean high conversion.

Stop sending visitors away from the purchase.

Every navigation link on a product page is an exit opportunity. Bringing 'How it Works' content onto the PDP and disabling the nav bar kept visitors focused.

Make applied discounts obvious.

If a discount is already applied, show the math. A crossed-out price with a percentage saved eliminates the 'where do I enter the code?' anxiety.

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